Terms of service

The Paw Lounge – Terms of Service

Welcome to The Paw Lounge. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

1. General

All content on this website, including images, text, and product information, is the property of The Paw Lounge and protected by copyright laws.

By using this website, you confirm that you are at least 18 years old or have the consent of a parent/guardian to make purchases.

2. Orders

All orders are subject to availability and acceptance by The Paw Lounge.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraudulent activity.

Prices and promotions may change without notice.

3. Payment

Payment must be made in full at the time of purchase.

We accept payment via the methods displayed at checkout.

All prices include applicable taxes unless stated otherwise.

4. Shipping

Shipping costs and delivery times are outlined on the product page and at checkout.

While we aim to deliver within the estimated timeframe, delays may occur. The Paw Lounge is not responsible for delays caused by third-party carriers.

5. Returns, Refunds & Exchanges

Please refer to our Return & Refund Policy [link to policy] for details regarding returns, exchanges, and refunds.

6. Personalised Items

All personalised items are custom-made. By placing an order for a personalised item, you acknowledge that these cannot be returned or exchanged unless faulty or damaged.

7. Intellectual Property

All content on this site, including logos, graphics, and text, is the intellectual property of The Paw Lounge.

You may not copy, reproduce, or distribute any content from our website without prior written permission.

8. Limitation of Liability

The Paw Lounge is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability for any defective or damaged product is limited to a replacement, exchange, or refund as per our Return & Refund Policy.

9. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

10. Governing Law

These Terms of Service are governed by the laws of England.

Any disputes will be subject to the exclusive jurisdiction of the courts in England.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: thepawlounge@hotmail.com