Shipping policy

The Paw Lounge – Shipping Policy

At The Paw Lounge, we aim to get your order to you as quickly and safely as possible. Please read our shipping policy carefully before placing an order.

UK Shipping

Free UK Delivery is available on all orders.

Orders are typically delivered within 5–7 working days.

Bank holidays are not included in the delivery timeframe.

International Shipping

If you live outside the UK, please contact us at thepawlounge@hotmail.com for a shipping cost quote.

Delivery Issues

While we do our best to ensure timely delivery, The Paw Lounge is not responsible for delays caused by the postal service, courier issues, or factors beyond our control.

If your order does not arrive within the estimated timeframe, please contact us at thepawlounge@hotmail.com, and we will do our best to assist you.